Customer support
Exion VN Company volunteers to take the lead in customer support and care issues, making every place their home, always with enthusiasm in the following stages: + Exion _ support team before purchase: -Find out information and customer needs -Technical product consulting -Provide optimal solutions for projects. -For projects that need direct support. Exion Company has staff trained on products and technical training who will go to the site to survey and produce equipment models and combine construction monitoring with the factory until completion.
+ Exion _ support team after purchase:
-For equipment after purchase, let customers learn and use it according
to their original purpose and according to the instructions on the
product catalog.
-In case customers do not clearly understand the features of the device,
the company will have staff assist with installation.
-However, if unexpected technical problems arise with the product, the
company will provide repair instructions in two ways:
-Through the Internet
-Come on-site or bring it back to the workshop for maintenance and
repair, then hand it back to the customer
.